I want to recover but I don’t have any activation link, or email, nothing

  • Unknown's avatar
    ayshetuba · Member ·

    I had started that my blog a long time ago when I was working at a university and I guess I had used the university’s email address. However after the coup attempt in 2016 in Turkey, that university was closed and I lost all access to my emails. There is unfortunately no way I can recover. I really miss my blog and want to have it back. It is one of the memories that I lost in time. How can you help me?

    WP.com: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • ericfri · Staff ·

    Hi there,

    You’re probably best trying the Account Recovery procedure.

    https://wordpress.com/support/account-recovery/

    You can try filling out the form. You’ll need some form of proof as either a Transaction ID, or Activation URL or key.
    https://wordpress.com/support/account-recovery/#account-recovery-form

    If you are unable to fill out the form, you can contact the Account Recovery Team directly at passwordhelp@wordpress.com.

    I hope that helps :)

    Cheers,
    Eric

  • staff-totoro · Staff ·

    Hi there,

    We are not able to help here in the support forums, as verifying account ownership requires us to ask you to provide info that is best not shared in this public venue.

    With this in mind, please fill out this form here to the best of your ability: https://wordpress.com/wp-login.php?action=recovery

    This will send all the info you have to our account recovery team, and from there they will contact you directly to assist you in regaining access to the account that owns the site you are trying to access.

    If you wish you can enter a few random numbers under the “transaction ID” section to allow you to submit your request. Hope this helps point you in the right direction!

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