I want to refund and accidentally bought
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I want to refund and accidentally bought Akismet. Now I have canceled my account. When will the refund amount arrive? Where can I see the progress?
The blog I need help with is: (visible only to logged in users)
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Have you used the Akismet help documents there?
I need to cancel my subscription https://akismet.com/support/#cancel-copy and https://docs.akismet.com/billing/cancel-subscription/Bummer! You can log in to your account via https://akismet.com/account and click on the cancel my account and my subscription button available to you.
Akismet support is at https://akismet.com/contact/
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Note also: Should I choose a free or paid subscription?
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Has cancelled the account according to the help file, but my personal center did not see the refund, does Akismet have manual service? I submitted all my information in the search box. They did not reply to me. What is the situation?
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Or can you help me with a refund here? You can see my purchase information in wordpress’s billing record.
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Akismet support is at https://akismet.com/contact/
Refunds take 7 – 10 business days.
I will also type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question
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Hi there,
Please contact Akismet support via the contact link @timethief provided above. We cannot help you with Akismet refunds in the WordPress.com forums.
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I see no support tickets to the Akismet team in your account. Please contact Akismet support for help with this, as we’ve said already in this thread. That is the only way to get help with this.
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