I want to renew my domain mapping, but it's not working

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  kafka78 · Member · Nov 15, 2016 at 3:54 am

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  When I try to renew my domain mapping and click on the link in the email, it goes to a ‘manage purchases’ page that quickly disappears and the screen just says ‘Looking to upgrade?’ I don’t know how to renew the mapping. Help!

  The blog I need help with is: (visible only to logged in users)

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  geoffreyshilling · Member · Nov 15, 2016 at 9:55 am

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  Aloha kafka78, Are you logged into WordPress.com with the account your domain mapping is associated with?

  I have added the modlook tag so a staff member can assist you with your renewal.

  Learn more about getting a moderator/staff reply for your questions:
  https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

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  staff-doublebassd · Staff · Nov 15, 2016 at 7:23 pm

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  Hi there!

  Which domain mapping subscription are you trying to renew? I see both simonasupekar.com and friedchickenandwine.com.

  Let me know, thanks!

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  kafka78 · Member · Nov 16, 2016 at 4:29 pm

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  The first one, thanks. Also, I don’t really want to do this in a public forum. Is there any way to do this privately? Thanks.

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  staff-doublebassd · Staff · Nov 16, 2016 at 8:34 pm

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  Of course, I will ahead and email you privately. Thanks!