i want to retrieve my deleted site

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  hopperscooper · Member · May 14, 2021 at 1:50 am

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  i deleted my site just one day ago by mistake. is there any way to recover my site?

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  csabarakasz · Staff · May 14, 2021 at 2:01 am

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  Hi there,

  I found this on the following support page:
  https://wordpress.com/support/delete-site/#reverse-a-site-deletion

  Reverse a Site Deletion

  It is possible to reverse a site deletion for the first 30 days after a site is closed. If you realize you closed your site in error, please contact us immediately. We will be able to assist you in restoring your site during this 30 day window. Once the 30 days have passed, all of your site data is purged and cannot be restored, and the site address is deleted and cannot be reused.

  Hope this helps!

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  kokkieh · Staff · May 14, 2021 at 9:49 am

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  Hi there,

  Can you tell me the URL of the site you’re trying to restore? I see two recently-deleted sites in the account you’re using to post here.

  
  @csabarakasz, pointing the user to a support page saying they should contact us is not helpful. They are already contacting us by posting in this forum, so the best way you can help is to tag the thread for staff so we can help them.

  https://wordpress.com/support/wordpress-com-volunteers/#when-to-call-in-staff

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  csabarakasz · Staff · May 14, 2021 at 7:09 pm

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  Thanks @kokkieh for the feedback. There is still a lot to learn about in what situation to tag Staff and not to tag. I saw that the suggestion I gave basically meant for the user to write through the linked contact us form again, but I wasn’t sure if the member would write through that contact form, would have been better or faster in order to solve this problem.

  Although, you are very true with this perspective:

  They are already contacting us by posting in this forum, so the best way you can help is to tag the thread for staff so we can help them.

  Thanks again.

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  helper-heroponriki · Member · May 14, 2021 at 7:26 pm

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  @csabarakasz

  I saw that the suggestion I gave basically meant for the user to write through the linked contact us form again, but I wasn’t sure if the member would write through that contact form, would have been better or faster in order to solve this problem.

  WordPress.com accounts without a paid upgrade are routed to the forums here for help from that contact form, so they would have ended up here again.

  If you’re ever unsure what to do, just tag it for staff without replying and we can take it from there. Thanks!

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  csabarakasz · Staff · May 14, 2021 at 7:30 pm

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  I see! Thanks helper-heroponriki for the clarification.

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  staff-ozmodiar · Staff · May 14, 2021 at 7:57 pm

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  Jut t get back to the original topic…

  hopperscooper, is
  https://hopperscooper.wordpress.com/ the site you deleted by mistake?