I want to speak with someone!!!!

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  bookclubbloggerblog · Member · Aug 17, 2016 at 7:09 pm

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  I have so many questions to ask!! I have bought a domain twice. Why is the name still showing wordpress.com How do i know if you have taken my money? Why can’s I get help and speak to someone?

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Aug 18, 2016 at 2:29 pm

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  Hi there,

  I don’t see any domains in your account. I can see two attempted purchases in your account, but they were both declined by our payment provider, PayPal. You will please need to contact them to find out why they’re not accepting a payment from your card, or if possible, please try making the purchase with a different card.

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  bookclubbloggerblog · Member · Aug 18, 2016 at 11:17 pm

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  Oh OK Thank you for that. I’ll try another way paying. When I do what will happen then please? Will I get instructions on what happens next?

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  bookclubbloggerblog · Member · Aug 18, 2016 at 11:17 pm

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  Oh OK Thank you for that. I’ll try another way paying. When I do what will happen then please? Will I get instructions on what happens next?

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  kokkieh · Staff · Aug 19, 2016 at 7:43 am

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  You can see all the steps for registering a new domain here:

  Domains