I want to stop my accommodation

• 

  conseilfleursdebachtoulouse · Member · Nov 30, 2017 at 3:32 pm

  • Copy link
  • Add topic to favorites

  Hello,

  A few months ago I chose your company as a host.
  I realized some time later that if I wanted to build my site little by little without putting it online immediately you had to take the most expensive subscription.
  On October 23, after several online discussions you paid me part of my subscription and you wrote me off your subscribers.
  You told me that the domain name might be available 1 month later.
  Now, it’s November 30 and it’s still transferable and not available.
  Could you arrange for it to be available please.
  I thank you in advance.
  cordially
  Patricia Poirier

  The blog I need help with is: (visible only to logged in users)

• 

  fstat · Staff · Dec 1, 2017 at 3:37 pm

  • Copy link

  HI Patricia,

  I’m sorry for this mixup. I have restored the domain to your account so you can go ahead and transfer it to another registrar.

  Please go to this page:

  https://wordpress.com/domains/manage/fleursdebachtoulousenord.com/transfer/out/fleursdebachtoulousenord.com

  and initiate the transfer by following these instructions:

  https://en.support.wordpress.com/move-domain/transfer-domain-registration/

  The whole process will take five days to complete and it’s the fastest way to have your domain registered somewhere else.

  If you have any other questions, just let me know and I’ll be happy to help.