I want to talk to a support member, thanks.

• 

  karimgeiger · Member · Mar 3, 2015 at 10:52 am

  • Copy link
  • Add topic to favorites

  I want to talk to a support member. Seems like my account is fucked up pretty bad and I’d like to have it reset. And yes, creating a new one is not an option.

  The blog I need help with is: (visible only to logged in users)

• 

  karimgeiger · Member · Mar 3, 2015 at 10:53 am

  • Copy link

  oh yeah, and the blog I need help with is _not_ keine-angabe.com, but since its a required field (wondering why) this is a placeholder. The blog I need help with is: WordPress.com

• 

  staff-happychia · Staff · Mar 3, 2015 at 10:56 am

  • Copy link

  WordPress.com does not offer phone support.

  If you have got any paid upgrade on your account, you can fill in the Contact Support form.

  I also tagged this post for staff attention. Please be patient while Staff gets a chance to respond to you.

• 

  raincoaster · Member · Mar 3, 2015 at 11:10 am

  • Copy link

  The blog I need help with is: WordPress.com

  What does that mean?

• 

  karimgeiger · Member · Mar 3, 2015 at 12:10 pm

  • Copy link

  I’m not able to remove or refresh my connected sites. I’m also not able to add a new site. I’m either too dumb to get that to work (which makes it bad UX design) or – and I assume that – my account is broken because of some weird circumstances.

• 

  raincoaster · Member · Mar 3, 2015 at 12:34 pm

  • Copy link

  The account is fine. The question is, what is the website?
  You cannot remove connected sites. you can only Hide them on the My Sites page of your global dashboard.

  And yes, it’s bad design.

• 

  karimgeiger · Member · Mar 3, 2015 at 12:44 pm

  • Copy link

  If I delete a wordpress blog (hostet on my own server), shouldn’t it be removed from the overview as well?

• 

  nof84 · Member · Mar 3, 2015 at 12:59 pm

  • Copy link

  hello,
  I purchased the domain nootherfilter.com and I’d like to redirect my blog https://nootherfilterblog.wordpress.com/ to that new domain but it doesn’t seem to be working.
  What should I do?
  Thanks for your help

• 

  aisajib · Member · Mar 3, 2015 at 2:41 pm

  • Copy link

  @nof84 Please create new thread for your question as this thread is not relevant to your question. Thanks.

• 

  galois · Member · Mar 3, 2015 at 6:33 pm

  • Copy link

  Hi, @nof84: add a new thread, please
  https://en.forums.wordpress.com/forum/support#postform

• 

  lizthefair · Member · Mar 3, 2015 at 7:02 pm

  • Copy link

  @karimgeiger I can help you remove self-hosted sites from your WordPress.com dashboard. Do you want to remove all of the ones that are connected now or just some of them? If it’s not all of them, please let me know which ones to disconnect. If you’d rather not share the urls in a public forum, let me know and I can move your request to a private e-mail.

• 

  lizthefair · Member · Mar 3, 2015 at 7:03 pm

  • Copy link

  @ nof84,

  Thanks for creating a new thread, I’ll answer you over there.

• 

  karimgeiger · Member · Mar 3, 2015 at 7:15 pm

  • Copy link

  @lizthefair thanks for your response. Yes, please remove all connected sites.

• 

  lizthefair · Member · Mar 3, 2015 at 7:34 pm

  • Copy link

  you are all set :)

• 

  karimgeiger · Member · Mar 3, 2015 at 7:58 pm

  • Copy link

  thank you!