i want to turn off automatic renewal

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  frostaj · Member · Aug 26, 2018 at 11:25 am

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  how do i do this

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Aug 26, 2018 at 1:19 pm

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  Hi there, please follow this guide and let us know if you have any further questions or issues and we’d be happy to help: https://en.support.wordpress.com/domains/faq-renewing-and-canceling/#auto-renew-off

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  kokkieh · Staff · Aug 26, 2018 at 2:18 pm

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  Hi there,

  The account you’re using to post here does not own any upgrades on WordPress.com. For what upgrade and on which site do you want to turn off auto-renewal?

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  frostaj · Member · Sep 3, 2018 at 2:04 pm

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  Can you find this account , Receipt #30325967 opened 29th June?
  This is the one I don’t wish to auto renew. Can you send me the details of this account. Thanks
  Alan

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  supernovia · Staff · Sep 3, 2018 at 6:20 pm

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  Are you able to log out here and login as fulham100? Then if you’ll make the request as that user we’ll disable auto renew.