I want to upgrade from free to Personal

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  karenpaddler · Member · Oct 21, 2020 at 2:47 pm

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  Will I be billed again to upgrade from free to Personal? I already paid for my domain name, but Personal includes a domain name.

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  staff-totoro · Staff · Oct 22, 2020 at 2:05 am

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  Hi there,

  I do not see any sites under your WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

  Is it possible you created your site under a different login?  Is it the case that you are you using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?

  Happy to check in our system so we can take a closer look.