I want to upgrade. I paid $26 for a domain, but haven't been notified of authentication. I&#03

• 

  waterwader · Member · Dec 16, 2015 at 2:14 am

  • Copy link
  • Add topic to favorites

  My question is simple. Do I pay $99 to upgrade when I’ve sent $26 for domain registration. the $26 cleared my bank, but I’ve not been given information to finalize the domain purchase. If you have record of my first purchase, please let me know.
  Jim Austin
  waterwader.com

  The blog I need help with is: (visible only to logged in users)

• 

  supernovia · Staff · Dec 16, 2015 at 9:53 pm

  • Copy link

  Hi @waterwader, a private domain is $26, or you can pay $99 to get the full Premium package. Looks like you’ve got that now. Let us know if you need more help!

  Contact

• 

  waterwader · Member · Dec 16, 2015 at 9:56 pm

  • Copy link

  is there a way to check to see if my $26 prior purchase for domain shows. It cleared my bank:
  [redacted]

  if so would there not be a refund of same?
  WW

• 

  supernovia · Staff · Dec 16, 2015 at 11:44 pm

  • Copy link

  Ah, that isn’t on this account.

  Can you either log into the account you used to buy that, or if you don’t know what account you used, can you fill out the form at wpchrg.com so we can investigate?

  Also, please don’t post payment details publicly. I’ve removed them for you.

• 

  supernovia · Staff · Dec 16, 2015 at 11:46 pm

  • Copy link

  Alternatively you could chat with us here: http://en.support.wordpress.com/contact