I want WordPress to refund the USD114 taken from my bank today.

• 

  ceomagazinezim · Member · May 12, 2020 at 1:57 pm

  • Copy link
  • Add topic to favorites

  Please refund the funds taken from my bank Account. I have not used this account for more than 6months and want the Account closed

• 

  slantedplanet · Member · May 12, 2020 at 10:13 pm

  • Copy link

  Hello!

  Here is a link that describes how you can manage your purchases, including removing purchases and turning off automatic renewal:
  https://wordpress.com/support/manage-purchases/

  You can close your account by following the instructions at this link:
  https://wordpress.com/support/close-account/

  To close your account, you will read that you need to cancel your purchases first.

• 

  staff-mckluskey · Staff · May 13, 2020 at 10:14 am

  • Copy link

  Hi,

  it seems that you have already closed this account so you won’t be able to reply to this thread.
  There were no charges under this account. To cancel your subscriptions and obtain a refund you will want to log into the correct account.

  If you’re not sure what site the charge is for, please search for it at https://wpchrg.wordpress.com/.
  You’ll be able to use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.