I wanted to close my account,

  • Unknown's avatar
    carolreillyart · Member ·

    two reasons, when I try to log on from my phone it says my account is imbue2, I don’t know where that came from – my site is wandering and living. I got a new email from Gmail today – [email removed] that is want to use instead of [email removed]. also I am thinking of going to a premium account and it might be better to start over.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    You just posted your email addresses to a public support forum. I will have Staff remove them and deal with your issue too. I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  • Unknown's avatar
    brookedot · Member ·

    Hi there,

    I have removed your email addresses from the public forum but kept them on record so staff can assist you.

    If you’d like to change your email address with your WordPress.com account I would recommend updating your address in your account settings instead of creating a new account. If you create a new account your username cannot be re-used. To update the email address associated with your account visit your Account Settings:
    https://wordpress.com/me/account

    If you’d like to purchase a plan for your site and start over with all new content that can be done by following this guide:

    Empty Your Site to Start Fresh

    Staff can also delete all content from your site as long as you confirm you understand that once the content has been removed it cannot be restored. We also recommend doing an export before you have us empty a site.

    I looked into the username imbue2 and it appears it could be a previous account you registered with WordPress.com. If you’d like to login to wanderingandliving from your mobile device you may do so by logging out of the other account or adding it as a second account.

    Lastly, if you do want to close your account and create a new one you may do so by following the guide here:

    Close Your Account

    I know I just provided a lot of information so let us know if you have any additional questions.

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