I was billed when I did not purchase
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I can find no way to talk to anyone there@! You billed me 18 dollars and i want it put back! I cancelled and got a free site months ago. I got directions on how to cancel it but there is no button there like it says. Help me cancel this please! I don’t want to ask the forums i want to ask a dang person!
The blog I need help with is: (visible only to logged in users)
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Hello,
I went ahead and connected one of our happiness engineers to further assist with this issues!
Stand by for their message!
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Hi @yvonneotarot, was this through another account? I’m not seeing any payments on this one.
If you’ll send a link to the site we can look up which account it’s associated with.
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Exactly, I did the search thing and it said it was with this account and keeps looping me around. 18 dollars out of my checking account and it makes no sense. I had the paid version last year but canceled it months ago. Here is what is coming through my bank. How do I stop this!! I want it canceled and my money back. WORDPRESS [redacted]
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Hi there,
Thank you for that information. That domain is owned by a different account than the one you’re currently logged in. However, since you provided us with the correct transaction details I can verify the ownership, cancel the domain, and issue you a refund.
Please note that If I cancel the domain yvonnestarot.com, there is no guarantee it will become available to register somewhere else, and you may not be able to get it back.
Please confirm the domain cancelation so I can proceed.
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I’ve canceled your domain and issued a refund. You should see that refund on your statement within 10 days.
If you have any other questions, just let me know and I’ll be happy to help.
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