I was charged $300 when I haven’t purchased a subscription
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Hello,
My credit card was charged $300 for a wordpress subscription. I did not knowingly make this purchase, and I believe this may have been from an old account that auto-renewed (I didn’t want to renew). I believe this is associated with an old WordPress account that is no longer in use. I can provide credit card details to confirm and reverse this charge.
How can I proceed in reversing this charge? Thank you!
Sam -
We have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.
If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.
If you the charge is located using the above site, but you are not presented further options, please contact us via https://wordpress.com/support/contact/?whywasi=charged
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