I was charged 60$ and I haven’t upgraded my site

• 

  anapatriciabourgeois · Member · May 27, 2019 at 12:01 pm

  • Copy link
  • Add topic to favorites

  Was this a scam? Did this happen to anyone to anyone else?

  The blog I need help with is: (visible only to logged in users)

• 

  404bill · Member · May 27, 2019 at 12:04 pm

  • Copy link

  Hi there,

  Sorry to hear about this. You can use this link to check for charges which you don’t know about. https://wpchrg.wordpress.com/

• 

  anapatriciabourgeois · Member · May 27, 2019 at 12:10 pm

  • Copy link

  No charge is found… I never gave my credit card details either… I don’t understand.

• 

  404bill · Member · May 27, 2019 at 12:17 pm

  • Copy link

  If you never upgraded your account or gave WordPress.com your card details, I would suggest you get in touch with your bank. But not much WordPress can do if there is no charge from them.

  I will tag this modlook, see if staff have any suggestions.

  Hopefully, you can get this sorted.

• 

  staartmees · Member · May 27, 2019 at 12:18 pm

  • Copy link

  Wait for a Staff Member who can help you.

• 

  anapatriciabourgeois · Member · May 27, 2019 at 12:19 pm

  • Copy link

  Yeah, I just called my bank and canceled my card. Thank you!

• 

  gemmacevans · Member · May 28, 2019 at 9:55 am

  • Copy link

  Hi anapatriciabourgeois,

  There are no charges listed on the account you are contacting us from. You can contact our payments team directly using the Contact Support » link (on the right) on this page:

  Why was I charged?

  Please don’t share any transaction IDs or card details on these forums. If you send more details to us via the support link, we’ll be happy to take a closer look.

  Thanks!