I was charged for a site that I don’t see on my account

• 

  lalauri27 · Member · May 17, 2020 at 3:26 pm

  • Copy link
  • Add topic to favorites

  Help, I was just charge $18.00 for webodywise.com and I dont find that website nor am I interested in keeping it.

• 

  kruttikaphalke · Member · May 18, 2020 at 5:36 am

  • Copy link

  Hi there,

  Adding this thread to modlook so one of the staff members can look into the above issue.

  Thanks.

• 

  staff-mckluskey · Staff · May 18, 2020 at 12:25 pm

  • Copy link

  Hi @lalauri27,

  the domain you mentioned was registered from a different account than the one you’re using to post here. If you log into the correct account, you will be able to cancel the domain and obtain a refund.

  If you don’t remember which email address you have used for that account, please email us at passwordhelp@wordpress.com and add the transaction ID for that purchase: https://wordpress.com/support/billing-history/#retrieving-a-transaction-id.
  Do not paste it into your reply here as these are public forums.