I was charged for wrongfully

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  michipantera · Member · Jan 24, 2018 at 10:54 am

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  I was charged today 35,88€. I don’t know how on Earth this happened. My plan was already cancelled and was never set on automatic renewal. I just checked my account today and the plan I have is the free one. The charge was accompanied with a code which I don’t know well what it means. Please refund me this quantity, correct your data and avoid future charges. I can’t believe this happened in WordPress.

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Jan 24, 2018 at 11:06 am

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  Hi michipantera,

  I was charged today 35,88€. I don’t know how on Earth this happened. My plan was already cancelled and was never set on automatic renewal.

  Can you confirm which site was renewed? Please don’t share any transaction information here, a link to the site is all I need.

  Once I know for sure, I’ll be happy to look into this for you.

  Thanks!

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  michipantera · Member · Jan 24, 2018 at 11:11 am

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  I just checked and no site was renewed apparently. Boyh my sites: athucydideanobserver.wordpress.com
  and estadossumergidos.wordpress.com
  are on the free plan. And yet I was charged this quantity (informatiom came from my bank).

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  gemmacevans · Member · Jan 24, 2018 at 11:49 am

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  Hi michipantera,

  Thanks for the links. I can’t see any recently charges for either of those sites so I’ve sent an email to the address on your Account Settings page. I’ll follow up with you there fore more information.