I was charged incorrectly to my credit card

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  ashleyninette · Member · Nov 23, 2012 at 8:52 pm

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  Credit card charged incorrectly … I need to get this fixed ASAP

  The blog I need help with is: (visible only to logged in users)

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  thistimethisspace · Member · Nov 23, 2012 at 8:54 pm

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  Please provide specifics as I have flagged this thread for Staff assistance.

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  kathrynwp · Staff · Nov 23, 2012 at 9:32 pm

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  Please let me know the amount that was charged, and what the upgrade was so I can investigate. Thanks.

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  ashleyninette · Member · Nov 28, 2012 at 4:51 am

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  I was charged $26 and $99 twice . My website healthywithashley.com was about to expire so I wanted to upgrade, but in the $26 it was the domain and then the $99 was supposed to include the domain, so I’m not sure why i was charged $26 AND $99 it should just be a one time charge of $99 for everything…

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  timethief · Member · Nov 28, 2012 at 4:58 am

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  I have flagged this thread for Staff assistance.

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  kathrynwp · Staff · Nov 28, 2012 at 2:25 pm

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  I’m looking into what happened here and will keep you posted. Thanks for your patience.

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  kathrynwp · Staff · Nov 28, 2012 at 7:29 pm

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  I’ve refunded the $26. It can take 1-2 weeks for the refund to be reflected on your account. Sorry for the inconvenience.