i was hacked and am now unable to change my password – even w the reset link

• 

  mikeshreeve · Member · Jan 30, 2026 at 10:31 am

  • Copy link
  • Add topic to favorites

  I was hacked and when i try to change my password — every pword is refused with the message ” this is part of a compromised password” I have tried half a dozen different ones. Anything i type is immediately refused. Same with the reset link.

  The blog I need help with is: (visible only to logged in users)

• 

  mpriyatt · Staff · Jan 31, 2026 at 8:33 pm

  • Copy link

  Hi Mike!
  
  Can you check the below points and confirm the same?
  
  1. Is this where you are trying to reset your password? https://wordpress.com/log-in/lostpassword
  
  Are you sure you are trying to reset the password of WordPress.com or is it the password of Gmail (if you are trying to login using Google)?
  
  2. Do the passwords you enter partly resemble the previous passwords you have used? Can you try using a completely new password, that is different from all your previous passwords?
  
  Do let us know, we will help you accordingly.
  
  Note: Please make sure your password contains at least 1 Uppercase letter, 1 symbol and a number to make sure it is secure.