I was in conversation with worpress support

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  drmohmmedboesssa2022 · Member · Nov 27, 2022 at 3:12 pm

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  I have paid for the premium plan and have not received the subscription . Please do advise. I have uploaded a message from my bank onto my media . I was in conversation with your live chat support and somehow lost contact.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  amiteshg93 · Member · Nov 27, 2022 at 3:27 pm

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  Hello there,

  If you wish to reinstate chat support, you can do so at:
  https://wordpress.com/help/contact/

  :)

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  staff-totoro · Staff · Nov 28, 2022 at 12:25 am

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  Hi there,

  I do not see any upgrades under your @drmohmmedboesssa2022 WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/

  Is it possible you made your purchase under a different login? What is the URL of the site associated with the upgrade you are needing help with? Happy to check in our system so we can take a closer look.