I was just charged $300 but I don’t use my WordPress account anymore

  • Unknown's avatar
    samanthaawillis · Member ·

    I was just charged $300 but I dont use WordPress anymore. How do I get a refund

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staartmees · Member ·

    Wait for a Staff member to help you.

  • kokkieh · Staff ·

    Hi there,

    I don’t see any recent charges in the account you’re using to post here. The only upgrade you’ve ever owned with us was for a domain which expired in 2016.

    $300 would be the renewal cost of a Business Plan, but in that case it’s for a site that belongs to another account.

    If you’re not sure what site the charge is for, please search for the charge at https://wpchrg.wordpress.com/. You can also use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.

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