i was never issued a refund
-
its been two weeks and I purchased a domain in which I thought was spelled correctly but its not its pirvategeek.com I requested a refund hours after I realized and its been two weeks. what horrible customer service I will never purchase a domain or any hosting from this wordpress thing. I just would like to figure out how to contact them and discuss my refund.
The blog I need help with is: (visible only to logged in users)
-
All support docs are at http://support.wordpress.com
Type help getting support into the searchbox and click
https://en.support.wordpress.com/?s=help+getting+support
Results https://en.support.wordpress.com/help-support-options/There is no phone support. In addition to support options linked to above we can email
help@wordpress.comor
support@wordpress.combut it takes longer if we do that.
WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.
Note: It takes from 1 – 2 weeks for the refund to be received.
Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
See here:
Dashboard > Store > My Upgrades
http://en.support.wordpress.com/my-upgrades/
as well as
Dashboard > Store > Billing History
http://en.support.wordpress.com/Billing-History/IMPORTANT NOTE: If you wish to contact Staff about any of the charges you see on your statement, please use this form (which works even when the main contact form is closed): http://en.support.wordpress.com/contact/?whywasi=charged
- The topic ‘i was never issued a refund’ is closed to new replies.
WordPress.com Forums 