I was not prompted about renewal.
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I want to cancel the renewal of Premium for jacklangfeld.wordpress.com and receive a full refund for the $99 that was billed without confirmation yesterday. I’d suggest that in future you send a reminder of repeat billing a few days in advance to give people an opportunity to cancel *before* they are billed.
The blog I need help with is: (visible only to logged in users)
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Which username account registered this blog http://jacklangfeld.wordpress.com ?
Do you want to give up the domain name? http://jacklangfeld.me/
Domain names are renewed every year just as domain mapping charges are renewed every year.I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
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I do indeed want to drop the domain. The site is unmaintained and I don’t want to continue paying for it.
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Provided you are logged in under the same username account that purchased the upgrades, you can request a refund from your dashboard > Store > My Upgrades
click the “disable auto-renew” link.WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
http://en.support.wordpress.com/upgrades/#refunds
Note: It takes from 1 – 2 weeks for the refund to be received. -
Hi Ben,
It looks like this transaction has been already voided. You should not have been charged. You can now manage your upgrades and see expiration dates from Dashboard -> Store -> My Upgrades as described by TimeThief.
Let me know if you have any additional questions!
Cheers,
Jeremey
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