i was not still reombursed

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  lemanoir77 · Member · Feb 14, 2014 at 9:00 am

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  sorry, but no way I can respond directly to you emails… I dont know how your system works…

  Please its my third time I am asking you to be reimbursed…. Yes, I confirm I want to cancel….

  Thanks,
  A

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Feb 14, 2014 at 8:14 pm

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  This is the first time you have posted here under this username account. To determine if you actually purchased any upgrades under this username account go to
  > Dashboard > Store > My Upgrades
  To confirm any billing charges were actually made and print receipts if the were go to > Dashboard > Store > Billing History

  Provided you are logged in under the same username account that purchased the upgrades, you ought to be able to request a refund from your dashboard > Store > My Upgrades

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, http://en.support.wordpress.com/domain-mapping/cancel-domain/ and Guided Transfers.
  http://en.support.wordpress.com/upgrades/#refunds
  Note: It takes from 1 – 2 weeks for the refund to be received.

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  staff-totoro · Staff · Feb 19, 2014 at 5:37 am

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  H there,

  Sorry to have missed your original request. I have emailed your privately, Can you please check for a message from me at the address you have set here: https://wordpress.com/settings/account/

  Thanks!