I was only refunded 252 but the total was 300

  • Unknown's avatar
    nb3216 · Member ·

    Hello,
    I made a purchase of 300 for a business plan and once I canceled it I only received 252 instead of the whole 300.
    Thank you

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • marutim · Staff ·

    Hi there,

    Thank you for contacting WordPress.com! I am happy to help you with your questions.

    I have issued the rest of the 48 USD.

    Please note that the refund may take up to 4-10 working days to appear in your account, and in some regions it may take more than 2 weeks. You can find a copy of the refund receipt in your Billing History: https://wordpress.com/me/purchases/billing
     
    If you haven’t received the refund even after the said time, let us know, and we’ll take a look.

  • The topic ‘I was only refunded 252 but the total was 300’ is closed to new replies.