I woke up with Ad-links in my Poems
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highlighted ads:
What’s going on with highlighted words leading to advertisements? — I paid for my http://www.travlingpoet.net page. It’s a POETRY page — every word and its presentation matters. I do not want spammy links to ads. Please help. -Bill
The blog I need help with is: (visible only to logged in users)
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WHOOPS!!!!! I had an infiltration by “quicknowledge” ad-spammer. Took me one hour to remove. If anyone ever installs this virus by accident, it can be hard to remove. I ended up using:
REVO Uninstall, got the 30-day free trial. I deleted all files to do with Quiknowledge. It seems to have worked. I also deleted all other files added yesterday….
Sorry to WordPress happiness engineers!! I get defensive about my lovely poetry site!!!!!!!! –Bill, Poetry engineer:)
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That is definitely a pain in our side, and many people’s sides for that matter. Thanks for letting us know that you found the problem!
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I feel you guys should have a phone center, by the way. When 26 dollars/year or more is on the line, it feels scary just depending on internet support. I feel every legit business ought to answer phones.
–Bill
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We don’t have any plans to offer phone support at this time, but we do offer live chat support to users with our Business Bundle.
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Scared of phone interaction? Super-believers that computers and internet rules the planet? I think anyone who spends money with you ought to have phone access. We give our phone when we pay right? –Bill
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No, not scared of phone interactions, but at the moment it’s not entirely possible to provide consistent phone coverage as we are a very distributed company. See the map at the bottom of http://automattic.com/about/ :)
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I get it a little more now. Phone service would be tricky, but can u pass along to King WordPress that a paying member would at least like chat:)?!?!
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I sure can. At the moment, live chat is only available to users with the Business Bundle, but we are looking into ways to expand that to everyone. It’s certainly more likely than phone support. :)
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Nice!! It’s an insecure feeling thinking an email may not be responded to, or a forum like this. Thanks for your time!!! –Bill
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