I would like a refund

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  johnquincey · Member · Nov 1, 2012 at 7:22 pm

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  Hi,

  I would like to close my account and request a refund please.
  The system doesnt work as I thought it would so no longer require the service.
  I cant find any information regarding the 30 day refund policy and how to action it

  Thank you
  Blog url:

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  timethief · Member · Nov 1, 2012 at 7:24 pm

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  I answered you in the first thread you posted.

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  timethief · Member · Nov 1, 2012 at 7:26 pm

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  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. You can usually request a refund yourself directly from the Store section of your Dashboard http://en.support.wordpress.com/upgrades/#refunds
  https://en.forums.wordpress.com/topic/how-do-i-request-a-refund-2?replies=2#post-1057506

  Username accounts are ever deleted but there are steps you can take that result in leaving only a throwaway email address behind.
  http://en.support.wordpress.com/deleting-accounts/ please note the following:

  1. You can go to My Account->Edit Profile and remove all data except the account name and an email address. Create a throwaway email address and change the account email to that throwaway address. This only leaves the username behind.

  2. To unsubscribe from email sent to you from WordPress.com, go here and click on “Block all subscription emails from WordPress.com”:
  http://wordpress.com/#!/following/subsettings/

  3. To ensure the account is locked up tightly, visit this site, generate a password of 15-20 characters, and change the account password to it:
  http://www.thebitmill.com/tools/password.html

  4. While you cannot completely delete your Gravatar profile, you can remove all of your profile information easily through the “Edit My Profile” page here:
  http://en.gravatar.com/profiles/edit/?noclose#about-you

  You can also hide your Gravatar profile from external access. Visit your profile page (click your name in the top navigation of the website), then click the “Hide My Profile” link in the bottom, right-hand corner.

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  johnquincey · Member · Nov 1, 2012 at 7:43 pm

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  I posted this as a result of following the ‘contact support’ link.
  I didn’t realise it would create another thread!

  I’ve finally worked out why I couldn’t find the refund link.
  It’s because I had already closed the blog. The documentation doesn’t mention anywhere that the refund can only be accessed via the panel within the blog itself.
  I ended up having to create another blog so I could get back to the dashboard…I was then able to request a refund on the previous blog.