I would like a refund for my google apps for work.

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  maggiemillanpadron · Member · May 20, 2015 at 2:37 am

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  I don’t see an option to cancel. I am very upset that I paid $50 for an annual membership to WordPress for Google Apps for Work and I have been blocked out of my business email account. I have extremely time sensitive emails to reply to clients on this account and I think its unacceptable to be charged a fee for a service that is not delivered. I have contacted Google to see what is the problem as I didn’t find a phone number to call on WordPress and they said I have only a trial membership. Where did my $50 go? Please help me resolve this immediately. I need to access my account immediately. Thank you.

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · May 20, 2015 at 6:02 pm

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  Hey there,

  I’m happy to help you out with this.

  Before I make the cancellation, can I confirm whether you want me to help you with the setup process, or whether you’re certain you want Google Apps removed permanently?

  I’m happy to proceed in anyway. I look forward to hearing from you, and I’ll get moving on your solution asap.

  Thanks much.

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  thatrobyn · Member · May 20, 2015 at 6:06 pm

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  Hi again!

  One more follow-up: your Google Apps account is in good standing and is active, so if you decide to keep it, just explain you issue in the greatest detail possible and we’ll take a look into what is causing the problem.

  Thanks!