I would like a theme refund please

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  ireynolds1982 · Member · Mar 29, 2017 at 10:26 pm

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  Hi,
  I purchased the luxury theme, and have since decided to download it and use it through an externally hosted WordPress account. Please provide a refund to me as soon as possible.

  I find the wordpress hosted version far too long winded, and not user friendly or efficient to manage this theme. I would be better off downloading and hosting elsewhere.

  My Receipt number is #22780724

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 29, 2017 at 10:28 pm

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  You can manage all of your WordPress.com purchases by navigating to the Me section of WordPress.com and then choosing the option to Manage Purchases from the sidebar.

  Select any purchase in order to view options for managing it. The options available will be different based on the upgrade you choose.

  Canceling and Refunding Purchases
  https://en.support.wordpress.com/manage-purchases/#canceling-and-refunding-purchases

  Refunds https://en.support.wordpress.com/refunds/ are time limited.
  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours. It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received.

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  timethief · Member · Mar 29, 2017 at 10:29 pm

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  Premium themes have to be removed by Staff or transferred to another WordPress.COM hosted site of yours before the site they are on currently can be deleted. Deleting a site with upgrades https://en.support.wordpress.com/delete-site/#deleting%C2%A0a-site-with-upgrades

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.