I would like to apply for a refund. My edits are not saving

  • Unknown's avatar
    vkimagine · Member ·

    Please let me get a refund on my Premium plan. I don’t live in America and I am so tired of editing problems on my site. Nothing saves, the instructions are not clear and I only ever get bots in the chat box. This has been happening more frequently in the last few weeks. I try to delete a page and then the next day when I view my site, the old page is back. What is wrong with you people????

    The blog I need help with is: (visible only to logged in users)

  • avydun · Staff ·

    Hi there, I am a human staff member at WordPress.com, and I’ve connected with you on live chat a few minutes ago.

    I’m sorry we couldn’t connect with you sooner. We’ve been dealing with higher chat volume than usual, which is why you waited longer than you should have. I’m here now and ready to help – please look for my response on the chat box and respond to it, and I’ll be happy to help you further.

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