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Forums / I would like to cancel my account

I would like to cancel my account

  • Unknown's avatar
    dmacvaugh1 · Member · Jul 9, 2015 at 4:12 pm
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    I wish to cancel my subscription to wordpress. Will you help me to do this? I no longer want to be billed for this service.
    Please email me at (email visible only to moderators and staff)

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member · Jul 9, 2015 at 4:19 pm
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    To delete a WordPress.COM hosted blog you must be logged in as Admin under the exact same username account that registered the blog to navigate to Dashboard > Tools > Delete Site.

    The guide is here http://en.support.wordpress.com/delete-site/

    Deleted blog URLs are not recycled, regardless of who registered and deleted them and no exceptions are made.
    http://en.support.wordpress.com/recycling-blog-names/

    Alternatively, to change blog visibility to Private go to > Settings > Reading scroll to Blog Visibility and choose option 3. See the guide here http://en.support.wordpress.com/settings/privacy-settings

    Registering an account here required
    (1) your consent to the Terms of Service http://wordpress.com/tos/ and all policies made under it found in the support docs like this one http://en.support.wordpress.com/deleting-accounts/,
    and
    (2) an email address.

    Any personal information you posted anywhere was posted voluntarily. Both the email address and personal information can be removed or replaced at any time.

    Here’s how to deactivate your account:
    Although username accounts are not deleted, so you cannot be impersonated and have your reputation affected by anyone registering the same username in the future, there are steps you can take that amount to removing all personal information and result in leaving only a throwaway email address behind. http://en.support.wordpress.com/deleting-accounts/

    1. You can go to My Account->Edit Profile and remove all data except the account name and an email address. Create a throwaway email address and change the account email to that throwaway address. This only leaves the username behind.

    2. To unsubscribe from email sent to you from WordPress.com, go here and click on “Block all subscription emails from WordPress.com”:
    https://wordpress.com/settings/notifications/

    3. To ensure the account is locked up tightly, visit this site, generate a password of 15-20 characters, and change the account password to it:
    http://www.thebitmill.com/tools/password.html

    4. To hide your Gravatar profile, login and on the bottom right hand corner of your Gravatar profile page you will find a “hide” button visible only to you that you can click. http://en.gravatar.com/support/profile-privacy/

  • Unknown's avatar
    timethief · Member · Jul 9, 2015 at 4:22 pm
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    re: https://dmacvaugh1.wordpress.com/
    That appears to an empty free blog being free hosted, so I’m not clear what you mean by this “I no longer want to be billed for this service.”

    If you have purchased upgrades you can cancel. WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

    Note: It takes from 1 – 2 weeks for the refund to be received.

    Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

    See here:
    Dashboard > Store > My Upgrades
    http://en.support.wordpress.com/my-upgrades/
    as well as
    Dashboard > Store > Billing History

    View Your Billing History

  • Unknown's avatar
    laradelaharpe · Member · Jul 10, 2015 at 7:20 am
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    Hi timethief –

    I am trying to follow your intstructions to cancel My Upgrades but only get the animated throbber with “Loading…” for hours on end.

    Is there another way to access this feature?

    Thanks.

  • The topic ‘I would like to cancel my account’ is closed to new replies.

Tags

  • canceling upgrades
  • deactivate account
  • delete account
  • delete site
  • Refunds

About this topic

  • In: Support
  • 3 participants
  • 3 replies
  • Last activity 11 years
  • Latest reply from dmacvaugh1

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