I would like to cancel subscription!!!

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  vldevers · Member · Jan 26, 2022 at 5:29 am

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  I would like to cancel all subscriptions, I’m currently paying for!

  I don’t have a site linked to this WordPress.com account

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  staartmees · Member · Jan 26, 2022 at 7:33 am

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  You find all your purchase made by the account you are logged in to, under My Purchases, https://wordpress.com/support/manage-purchases/

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  fstat · Staff · Jan 26, 2022 at 7:37 am

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  Hi there,

  We have no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  Please use the following tool to determine if the purchase you’re referring to is associated with WordPress.com or not.

  Why was I charged?

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  vldevers · Member · Jan 26, 2022 at 3:07 pm

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  I would like to downgrade my subscription, and any plugins!

  I don’t have a site linked to this WordPress.com account

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  supernovia · Staff · Jan 26, 2022 at 5:20 pm

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  Hi! We can help with that. We just need you to log into the correct account first, as I don’t see any upgrades on this one.

  Can you log out, then log in again using the email address that received purchase notifications and what not? That’s the one you’ll need to use to access the site.

  Here’s how you can recover access if needed:

  Recover Your Account

  If you’re having trouble with that, can you please send a link to the site?

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  supernovia · Staff · Jan 26, 2022 at 5:24 pm

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  Also, I just noticed you asked the same question here earlier:
  https://wordpress.com/forums/topic/i-would-like-to-cancel-subscription/

  I’ve merged the two requests together. If you are still having trouble, can you reply to this notification with more details rather than creating a new request? We’ll help you get it sorted.

  Thanks!