I would like to cancel this domain and request a refund please.

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  mindulmango · Member · Dec 5, 2016 at 2:57 pm

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  Cancel this domain and request a refund.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 5, 2016 at 5:05 pm

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  Do you wish to use the domain on a different site?

  What is the underlying .wordpress.com URL?
  When was the upgrade purchased?

  Refunds
  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  Canceling upgrades
  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  mindulmango · Member · Dec 5, 2016 at 7:39 pm

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  I guess a refund isn’t as important as just canceling the domain, so i do not incur any additional charges.

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  staff-doublebassd · Staff · Dec 5, 2016 at 10:19 pm

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  Hey there,

  I can move forward with the cancellation and refund. Before that, so that we are on the same page, once you decide to cancel your domain, there is no guarantee that you will be able to reacquire it in the future. Someone else could gain access to it.

  If you want to keep using your domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site.

  For more information on using the domain elsewhere, please see:

  https://en.support.wordpress.com/transfer-domain-registration/

  Just wanted to give you a heads up!

  Let me know if you want to proceed with the cancellation.

  Thanks!