I would like to reinstate my site as ‘kelsierivera.org’

  • Unknown's avatar
    kelsierazi · Member ·

    Please advise how I can reinstate my account as ‘kelsierivera.org’ – I tried to do it via ‘Add a Domain’ area of the website but I got the following error message ‘This domain expired recently. To get it back please contact support.’

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    cuellin · Member ·

    Hi there!

    If your domain expired, is still possible to get it back but the cost may vary depending on how long ago it expired.
    If you cannot get it yourself from the Domains section, staff must help you get it back so I’m tagging them in this thread.

    You can read more about Domain Expiration in the following link, so you’ll know what to expect.
    https://wordpress.com/support/domains/domain-expiration/

    Cheers!

  • kokkieh · Staff ·

    Hi there,

    kelsierivera.org expired on 7 January and has already been removed from our system. It is currently in redemption with our registrar.

    It is still possible for me to recover the domain at this point, but our registrar charges a $80 fee to restore a domain from redemption, on top of the regular renewal fee. Let me know if you agree to that fee and I can get the recovery process started.

  • Unknown's avatar
    kelsierazi · Member ·

    Please recover the domain. I will pay for the registrar charges along with the regular renewal fee. Thank you for your help and I look forward to receiving payment instructions and getting my website restored.

  • fstat · Staff ·

    I’ve emailed you a payment form. When you have completed the payment reply here and we’ll get the recovery process started.

  • Unknown's avatar
    kelsierazi · Member ·

    I made the payment as instructed via the provided payment link. Please get the recovery process started. Please let me know if there’s anything else I need to do on my end.

  • staff-blorbo · Staff ·

    Payment received!

    I have contacted our registrar partner, and we’ll let you know as soon as the domain has been recovered.

  • staff-ghappy · Staff ·

    Thank you for waiting. I am glad to notify you that your domain kelsierivera.org has been successfully restored.

    Feel free to get back to us if we can help with anything else.

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