I would like to transfer my 2 domain names and upgrade to premium

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  unityoncampus · Member · Jul 28, 2020 at 6:48 pm

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  would like to transfer my 2 domain names and upgrade to premium, but I don’t understand the price structure.

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  kokkieh · Staff · Jul 29, 2020 at 10:00 am

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  Hi there,

  I see you’ve already bought a premium plan since posting here, and have registered a new .org domain using the free domain included in the plan.

  If you have additional domains you want to transfer to us, you’ll pay extra for each of those domains. The cost will depend on the domain extension, with .com and .org domains at the standard price of $18. The transfer will also renew the domain for another year on top of its current expiry date.

  Domain Pricing and Available TLDs

  From next year onwards, your new .org domain you bought from us will also renew separately from your plan.

  Let me know if you have more questions about this. As you now own a plan, you can also access live chat support at https://wordpress.com/help/contact

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  unityoncampus · Member · Jul 30, 2020 at 12:22 pm

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  Yes. I have several questions. My intention was to upgrade my site, not to create a new site. The information is very confusing. I don’t want 2 sites. I want 1 site. My intention was to transfer my existing domain names – unityoncampus.org and unityoncampus.com to

  https://wordpress.com/view/unityoncampus.wordpress.com

  However, the challenge is trying to weed through all the information since I cannot talk to anyone.

  From what I read, it said, to do the transfer, I first had to upgrade. I thought I was upgrading my existing site. But that did not happen a new site which I don’t want was created.

  Now, I have yet another URL to deal with because during the upgrade, I was asked to create another domain name.

  PLEASE HELP!!!!

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  supernovia · Staff · Jul 30, 2020 at 6:22 pm

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  Got it. I’ve moved the upgrade to the correct account.

  If you don’t want that new domain name, go ahead and cancel that now. It’s only refundable for a couple of days, so you’ll want to get that right away:
  https://wordpress.com/me/purchases

  Then, we can help you map or transfer your domains here. Also, since you have Premium, you’re now entitled to chat support, which you can access here:
  https://wordpress.com/help/contact

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  unityoncampus · Member · Jul 30, 2020 at 11:01 pm

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  Thanks, I don’t think I want the new domain name, but I will keep for now since I think it is free for a year. What I would also like to do is transfer unityoncampus.org and .com. I under each will $18.

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  staff-blorbo · Staff · Jul 30, 2020 at 11:32 pm

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  You can transfer them following this guide: https://wordpress.com/support/move-domain/incoming-domain-transfer/