I would like to update my billing information to keep my premium account and dom

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  lindajacobson265 · Member · Jun 20, 2014 at 5:44 pm

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  I am unable to access my dashboard and update my billing information.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 20, 2014 at 5:47 pm

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  http://www.linda-jacobson.com/ is not hosted here by WordPress.COM. This is the WordPress.COM support forum. You need to post to the WordPress.ORG support forum for help with your site because it is not hosted by WordPress.COM.

  WordPress.com and WordPress.org are completely separate and different http://support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.ORG bloggers.

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  lindajacobson265 · Member · Jun 20, 2014 at 5:49 pm

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  Thank you!

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  timethief · Member · Jun 20, 2014 at 5:50 pm

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  You’re welcome.

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  lindajacobson265 · Member · Jun 20, 2014 at 5:59 pm

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  I just realized that is another web site. I am looking to update payment information for urestates.wordpress.com . I received this email below and it also said that my domain will expire today. How do I provide my credit card info so it does not expire? I don’t see “My Upgrades” under store.

  The payment information for WordPress.com Premium on Livin’ on the Ridge is out of date, our records indicate that it expired in September 2013. This upgrade includes all the WordPress.com upgrades as well as a free domain, with 40% savings.

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  timethief · Member · Jun 20, 2014 at 6:07 pm

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  Exactly which username account registered this http://urestates.wordpress.com blog?

  I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  lindajacobson265 · Member · Jun 20, 2014 at 6:24 pm

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  Thank you!

  My user name for this blog is lindajacobson265 and the email is (email visible only to moderators and staff).

  My other blog – linda-jacobson.com is hosted on FatCow.

  I am subscribed to this thread – is there another thread I need to subscribe to? Thank you again!

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  timethief · Member · Jun 20, 2014 at 6:26 pm

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  No there’s nothing more you need to do now except to wait patiently for Staff to work their way forward to this thread.

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  lindajacobson265 · Member · Jun 20, 2014 at 6:34 pm

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  Sounds good. Thank you very much!

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  druesome · Staff · Jun 20, 2014 at 7:06 pm

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  Hey Linda!

  You would need to log out and login again as the user “lindaja6” to update your billing information. Here’s a support page about renewing your upgrades:

  http://en.support.wordpress.com/my-upgrades/#managing-upgrades

  Let me know if you run into problems doing so. Thanks!

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  lindaja6 · Member · Jun 20, 2014 at 7:40 pm

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  Thank you very much!!!! I really appreciate it! Have a great day!

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  druesome · Staff · Jun 21, 2014 at 5:31 am

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  You’re welcome! Have a great weekend ahead. :)