iam not interested to renewal

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  dslmedias260917 · Member · Jan 16, 2019 at 6:30 am

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  hi

  The blog I need help with is: (visible only to logged in users)

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  ninadpatil01 · Member · Jan 16, 2019 at 6:38 am

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  Hi there,

  Please share your domain name so that we can help you further.

  I am tagging this thread with MODLOOK so staff can help you with this issue.

  Please keep patience while someone from support staff gets back to you.

  https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Thanks!

  Thanks.

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  darusja · Staff · Jan 16, 2019 at 6:52 am

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  Hi there,
  you can turn off automatic renewal by choosing the option to cancel on the Manage Purchases page of your Personal Settings.

  However, if your domain was renewed recently, the option to cancel will not be available. In this case select “Contact Support to Cancel your Domain and Refund” to contact support and ask to disable automatic renewal.

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  kokkieh · Staff · Jan 16, 2019 at 7:12 am

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  Hi there,

  You cancelled all upgrades in your account over a week ago, so I’m marking this as resolved.

  If you need help with upgrades in a different account, please log in as the correct account and reply here with a link to the site you need help with.

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  dslmedias260917 · Member · Jan 17, 2019 at 7:07 am

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  Thank you so much