I’d like to get my domain, saraesams.com, back.
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With a few medical emergencies in my house, I missed the expiration of my website domain, saraesams.com. How can I get it back? Thanks,
Sara -
Hi Sara,
Hope everyone is okay now!
Your domain is already in redemption at our registrar. Normally that would mean a $80 fee to get it back, but due to the pandemic our domain provider isn’t charging that at the moment, so you only need to pay the renewal fee for the domain.
I’ve sent you a link via email that you can use to do that. Once we receive your payment we can email our domain provider to request that they restore the domain.
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Thank you! My 3 week old had to have two emergency surgeries. But she’s on the mend, now, thank goodness. Hope you and yours are well.
I’ll be on the lookout for the email (I don’t think I see it yet? what email address should it be from?)
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Hi there,
We’ve sent you the payment form in the email address that’s associated with your WordPress.com account. You can see what address is that by going to your profile page:
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A ha, thank you. It was hidden in my inbox, sandwiched between some other wordpress items.
best,
Sara -
Hi Sara,
I have already reached out to our domain partner, they usually reply within 24-48h. We will let you know here once your domain is back on your account.
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