ID & Password Lost

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  alexblackthedog · Member · May 26, 2020 at 3:20 pm

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  Hello, a few years ago I was president of an association.

  Four years ago I left this one.
  The new presidents never changed the bank details and left the site abandoned.
  So I only want to connect to the site in order to stop the automatic payment which is debited on my personal card.

  https://binarysoundtrack.com/

  Thk, Alex. (email visible only to moderators and staff)

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  mrsnlchauhan · Member · May 26, 2020 at 3:29 pm

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  Hi @alexblackthedog,

  This post has been tagged for staff’s attention. Rest assured, someone from the staff will help you out with this.

  Best :)
  Sunil Chauhan

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  staff-doublebassd · Staff · May 27, 2020 at 12:45 am

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  Hey there,

  If you could please fill out our account recovery form, we’ll see what we can do to assist you in proving ownership of the upgrades.

  You can use the transaction ID on your bank statement from when you purchase the upgrade to submit the account recovery form.

  If you are unable to fill out the form, please contact our Account Recovery Team directly at passwordhelp@wordpress.com

  Please visit our support page for more information on recovering your account.

  Thanks!