id WordPress Go Back To 3GB Storage On The Free Plan?

  • Unknown's avatar

    Just noticed in the new Jetpack App, it says at the bottom that I have 3GB storage. My blog at mpiix.wordpress.com is currently on the Free plan. When looking at my Media on desktop, it says I have 1GB storage. Is this a glitch in the Jetpack app?

    The blog I need help with is: (visible only to logged in users)

  • Howdy –

    I’m not sure, actually. This is a good question and I haven’t seen any other reports like this. Can you share the site URL? I don’t see it in the screen shot. Thank you. Then I can take a closer look and let you know.

  • Unknown's avatar

    I quote directly from the post:

    “MY BLOG AT MPIIX.WORDPRESS.COM”

  • Unknown's avatar

    For some reason, the “blog I need help with” thing here in the forum doesn’t seem to be working when I select the blog and make a post.

    It is https://mpiix.wordpress.com that I have noticed this issue.

    I just started this blog this week. In the Jetpack app, it is showing me 0.2% of 3GB used, as in the screenshot above. On desktop, Media is showing 0.5% of 1GB used. I am aware that WordPress decreased the storage limit on Free blogs awhile back. So it is strange that the Jetpack app is saying I have 3GB of storage.

    Here is another screenshot of my Jetpack app this evening (my phone has switched to dark mode for the night). So it’s been about 10 hours since my initial post on this topic, and you can see that it still says 0.2% of 3GB used.

    And there are some screenshots from my Media on desktop showing 0.5% of 1GB used.

  • Ahh, yeah, that sounds like a bug. Sorry. I’m not aware of any plans to increase space on free. We’ll let the developers know. Your screenshot is from Android I am guessing? I’ve just confirmed it’s happening in iOS.

    For some reason, the “blog I need help with” thing here in the forum doesn’t seem to be working when I select the blog and make a post.

    It is https://mpiix.wordpress.com that I have noticed this issue.

    Thanks. I’ll let the right team know about this one, too. Are you entering new threads directly from the forums are do you use one of our other contact forms?

  • Unknown's avatar

    Ahh, yeah, that sounds like a bug. Sorry. I’m not aware of any plans to increase space on free. We’ll let the developers know. Your screenshot is from Android I am guessing? I’ve just confirmed it’s happening in iOS.

    For some reason, the “blog I need help with” thing here in the forum doesn’t seem to be working when I select the blog and make a post.

    It is https://mpiix.wordpress.com that I have noticed this issue.

    Thanks. I’ll let the right team know about this one, too. Are you entering new threads directly from the forums are do you use one of our other contact forms?

    Thank you! Yes, I’m using Jetpack on Android. When I enter new threads in the forum, either on my Android phone, or on my laptop, both using Firefox browser, I go directly to https://wordpress.com/forums and click the button to add a new topic.

  • Perfect. Thanks for letting us know. I filed a bug about the 3GB thing, and we’ll get this other one sorted out too.

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