Idiot who deleted their account!

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  calummacdonaldball · Member · Nov 10, 2014 at 9:40 pm

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  I have recently upgraded to premium on wordpress and wanted to start this with a new account. However it merged with my old account so I created a re-direct. Anyway this information is irrelevant as I stupidly deleted my account!

  I have now lost premium as it was registered to the old account – how do I start again, but use my premium settings?

  Any help would be much appreciated!

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  auxclass · Member · Nov 10, 2014 at 9:44 pm

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  The staff can retrieve your wayward upgrade for you – but to help them the first time thorough –

  What was the upgrade
  What account was it purchased with
  What blog was it purchased for

  And finally – what blog do you want the upgrade moved to?

  I have flagged this for the staff to help

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  calummacdonaldball · Member · Nov 10, 2014 at 9:51 pm

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  It was the Premium upgrade (£70/$99)
  It was purchase with the account calummacdonaldball.wordpress.com
  I want to move it back to that one (however I’m not sure if thats possible now! If not I presume I have to create a new one?
  Thanks!

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  auxclass · Member · Nov 10, 2014 at 9:56 pm

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  calummacdonaldball.wordpress.com is no longer available.

  The authors have deleted this site.

  Deleted sites are never recycled, so you will need to register a new base blog / URL for the upgrade to be transferred to – since the domain mapping covers up the base blog / URL you have quite a bit of leeway in the name

  You be welcome & good luck

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  calummacdonaldball · Member · Nov 10, 2014 at 10:02 pm

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  Ah ok, so I have created a new one (calummb.wordpress.com) however it won’t let me move my old domain to it as it says :

  ‘The domain name you entered is already mapped to a WordPress.com blog.’

  Will WordPress be able to help me with this as well as the Premium account movement?

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  gracejiyoung · Member · Nov 11, 2014 at 9:23 pm

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  Hi there!

  No worries. I have transferred the domain: doodlestory.co.uk to calummb.wordpress.com as requested. In order for the domain mapping to work, please contact your registrar and update the nameservers to us:

  • NS1.WORDPRESS.COM
  • NS2.WORDPRESS.COM
  • NS3.WORDPRESS.COM

  You can view the details of your domain here:

  http://www.networksolutions.com/whois/results.jsp?domain=doodlestory.co.uk

  Please view this guide for more information:

  Map an Existing Domain

  Cheers!

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  calummacdonaldball · Member · Nov 13, 2014 at 12:53 pm

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  Hi,

  Thank you very much for the help! However I have made the changes and updated it, but it still says calummacdonaldball.wordpress.com is no longer available when I go to doodlestory.co.uk. Do I have to wait up to 72 hours for this to take effect or have I done something wrong?

  Cheers!

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  gracejiyoung · Member · Nov 13, 2014 at 5:47 pm

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  Hi there!

  I am able to see your site:

  

  It can take some time to propagate. If you find that it is still not loading properly, can you please try clearing out your cache and cookies using the guide below?

  Solve Common Browser Issues

  Feel free to reach out if you have any questions!

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  auxclass · Member · Nov 13, 2014 at 5:52 pm

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  http://doodlestory.co.uk/ – loads fine for me also to a new WordPress.COM blog with the Intergalactic theme