if I have a year free am I not charged until 1 year from now?

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  sidonierodman · Member · Oct 15, 2020 at 4:32 pm

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  If I have a year free am I not charged until 1 year from now?

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  supernovia · Staff · Oct 15, 2020 at 9:46 pm

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  Hi @sidonierodman, do you mean for the domain that is free for the first year with a paid plan?

  If so: we actually renew at 11 months, one month before expiration. That way if there are billing issues, cancellation, a need change plans, etc, there’s time to work that out before it would expire.

  Does that help? If not, send more details and we’ll go from there.