If it ain't broke, don't fix it.
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You have made me stop loving WordPress. Not only did you prevent me from accessing my image files in Explorer without letting me know, but you actually stripped images out of about 6 months worth of my archives. I (we) worked hard on the posts and the images; it’s really horrific.
Next (again without any warning) you removed the links to other blogs in my sidebar, and
have prevented me from relisting them. I found out this morning when I tried to add a
blog on WordPress (Director Talk). Instead, you uploaded three identical copies of links
I DIDN’T want. I understand that you want to keep your bloggers interested, and that you
feel that constantly changing things is the way to do it. But there’s no need to fix something that ain’t broken. It doesn’t keep me interested — only deeply frustrated and angry.Finally, I perceive that there is a master plan at WordPress: to find ways for bloggers to pay for what they previously had for free. Okay, I get it. And I’m not against it — it’s simply realistic. But I don’t want to be forced to be on Facebook, Twitter, Pinterest, or any of the many platforms out there. I’m on LInkedIn, and every post is shared there.
PLEASE allow me to continue on in peace with what is an interesting, well-written and
illustrated work-in-progress without changing the technology, which becomes increasingly hard to navigate with every change.Judith Pearlman
Don’t Miss It
(http://apollosgirl.wordpress.com)The blog I need help with is: (visible only to logged in users)
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Let’s take things a couple issues at a time so we don’t get confused:
You have made me stop loving WordPress. Not only did you prevent me from accessing my image files in Explorer without letting me know,
It looks like you are using IE9, which is likely the source of the issue. Please consider upgrading to the most recent version of IE. Or, if for some reason that is not possible, try using Firefox or Chrome. We do our best to support as many browsers as possible. But browser technology is always changing and at some point browsers get outdated.
but you actually stripped images out of about 6 months worth of my archives. I (we) worked hard on the posts and the images; it’s really horrific.
Can you give me a URL of a post that shows an example of this so I can look into it?
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You betcha! I have learned (to my sorrow) about IE9. But no one let
me know it was going to happen, and I lost months of images.
Here are some examples: just go to the blog (http://apollosgirl.wordpress.com) and click on any month of archives from July, 2013 to July 2014 to see the damage. I went back to
reinsert images to a single post from this summer (Brooklyn Museum),
but can’t begin to retrieve and reinsert a year’s worth of them. -
I only see two missing images here: http://apollosgirl.wordpress.com/2013/07/
http://apollosgirl.files.wordpress.com/2013/07/muses-21.jpg
http://apollosgirl.files.wordpress.com/2013/07/muses-2.jpgI only see the Muses (1 image) as missing: http://apollosgirl.wordpress.com/2013/08/
Did you maybe clean up your Media Library at some point of that file?
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I clean up my media library periodically. But it was always stored on
a personal image file; WordPress has eaten all my images, and when
I was using IE9 to upload them to the WordPress template gallery, I suddenly couldn’t. Then I found, to my horror, that several months’ worth of posts had lost their images. Now (as of when I first emailed you), they seem to have magically returned. If you can explain it, I’d
be grateful.Can we address the other issues I had? Like why WordPress suddenly
erased my blog links (there were only a few) and then made it impossible for me to add one to the small list today, unless it was a lnk
to blogs THEY suggested, or Facebook, Twitter, etc. I REALLY don’t want
to be told who, or what, to link to, but prefer to choose my own links,
as I have (until they disappeared).What is hard to keep dealing with is changes which (at least to me) are
not welcome, sometimes even preventing us from continuing the blog. -
I just checked again — if you look at the posts from July, 2014 going
BACK to 2013, you will find empty boxes where the images once were.
And I’ve never cleaned out the muses image (or Mel Cooper’s or
John Branch’s) because they are used in every post, depending on
which of us is writing the post.What is going on? And why is WordPress doing this? It’s really, really
frustrating. -
I clean up my media library periodically.
If you delete images from your media library, they will disappear from your site. This is likely the issue you are seeing.
http://apollosgirl.files.wordpress.com/2013/07/muses-21.jpg
http://apollosgirl.files.wordpress.com/2013/07/muses-2.jpgBoth of these images were deleted by your user account ~3 months ago.
Can we address the other issues I had?
With a long list of issues, it is a lot easier to work through them 1 or 2 at a time. That way we aren’t talking over each other or having to backtrack due to confusion.
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Thank you for trying to help. But, as I said, the only images I deleted
were deleted from my own picture file, NOT from WordPress’
image gallery. And the avatar images were NEVER deleted, since they
would be used with every post. They are still in the WordPress Gallery,
as well as in my own picture file.One interesting thing: After I first heard from you, I found theimages
had mysteriously returned to my blog temporaroly — with the old Kubrick blue header, now replaced by an image in the same Kubrick template. So the image-laden posts seem to exist somewhere. Please, please, please help — there’s no way I can go back and replace so many images.And the constant changes are becoming an insurmountable obstacle.
Often, they are not an improvement, but actually worsen the experience of creating the blog and accessing it. -
Both of these images were deleted by your user account ~3 months ago.
Hopefully you are aware that rootjosh is Staff and can see a complete record of what you deleted. He is not making this up. Staff have complete records of everything we do.
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I was not aware, but I appreciate being made aware of it. And, as I said,
the images I deleted were deleted from my own picutre file, never
fom the WordPress Gallery — because the way things work now, I
can’t upload from my picture file directly into the blog, but must go
through WordPress’ Gallery. however — the avatars were never deleted,
because no matter what the topic of a post is, one avatar will be
used in every post (depending on who wrote it). But the avatars
disappeared, too. I put a few back in this summer in despair, just
so there would be some image of who the post was by.Since I learned that IE9 was a no-no, I’ve been using Chrome. But
the images are gone from Chrome, too.I did tell you in my last blast that when the lost images suddenly
returned (termporarily) this afternoon, they had the old Kubrick
blue header, not the Kubrick image we currently use. So they must
be out there, somewhere in Cypberspace.And I definitely did NOT delete my blog links. WordPress did that, unbidden and unannounced. There were only a few (Eye on the Arts,
Julian, a cinematographer in the UK, and one or two others. But they are all gone. -
I was not aware, but I appreciate being made aware of it. And, as I said,
the images I deleted were deleted from my own picutre file, never
fom the WordPress Gallery — because the way things work now, I
can’t upload from my picture file directly into the blog, but must go
through WordPress’ Gallery. however — the avatars were never deleted,
because no matter what the topic of a post is, one avatar will be
used in every post (depending on who wrote it). But the avatars
disappeared, too. I put a few back in this summer in despair, just
so there would be some image of who the post was by.Since I learned that IE9 was a no-no, I’ve been using Chrome. But
the images are gone from Chrome, too.I did tell you in my last blast that when the lost images suddenly
returned (termporarily) this afternoon, they had the old Kubrick
blue header, not the Kubrick image we currently use. So they must
be out there, somewhere in Cypberspace.And I definitely did NOT delete my blog links. WordPress did that, unbidden and unannounced. There were only a few (Eye on the Arts,
Julian, a cinematographer in the UK, and one or two others. But they are all gone. -
the images I deleted were deleted from my own picutre file
Exactly what does that mean?
There is only one repository of images on any blog that is the Media Library – that library is common to the blog and not specific to a user (Admin, Editor etc.)
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After I first heard from you, I found theimages
had mysteriously returned to my blog temporaroly — with the old Kubrick blue header, now replaced by an image in the same Kubrick template. So the image-laden posts seem to exist somewhere.This sounds like your browser was using old cached information. Could this have happened when you started to use Chrome? Chrome could have had an old cached version of your site (hence the old Kubrick theme) and that was what you were seeing. As you used Chrome more, it probably updated that old information and updated its cache to the more current version
the images I deleted were deleted from my own picutre file
Like Auxclass, I am unsure what this means. All I can tell you is that your user account has deleted images from your site’s media library. That causes them to disappear from your site. Once deleted, they do not exist anywhere and cannot be repaired aside from uploading the image again and going back into the posts to update them to point to the newly uploaded version.
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Moving onto your other concerns:
Next (again without any warning) you removed the links to other blogs in my sidebar,
WordPress.com does not go through and remove links or other content. I am seeing that you switched themes ~3 weeks ago. As different themes have different sidebar and footer areas, switching themes may remove your widgets and put them into the ‘inactive’ area of your widget control-panel/admin area. Switching back to the original theme will not automatically replace them because the system just sees the current and proposed new theme and senses that they do not match.
This is why there is a preview option for switching themes so that nobody is surprised when they switch.
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But I don’t want to be forced to be on Facebook, Twitter, Pinterest, or any of the many platforms out there. I’m on LInkedIn, and every post is shared there.
I am unsure what you are asking about here. WordPress.com does not force anyone to use social networks. If you want to use them, we have options for you to be able to. But there is nothing on WordPress.com that would force you to connect to FaceBook or any other social network.
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What I mean is this. I have a picture file, just as I have a document file,
on my hard drive. It’s where I store the images I use for the blog before I upload them. Until this year, I could upload them directly from my picture file into my blog. Then WordPress changed its technology. The
imges now had to be uploaded first to the WordPress image gallery and
THEN placed in the blog — adding a second step to a process that had
originally only needed on. When I delete images no longer current,
I delete them NOT from WordPress’ gallery, but from the picture file
on my hard drive. And remember that the images have disappeared
from months of blog posts, but only since 2013. Earlier posts still
have their images (you can check this for yourself.) It also does not
explain why the avatars for our bloggers also disappeared — they were never deleted (as I explained earlier) because they were used continuously.Also, I did not start using Chrome until about three months ago,
when I got a lightweight Lenovo Thinkpad to use almost exclusively for my blog, as its low weight allowed me to work outside the house.
So the disappearance of the avatars AND some of the images
seems to have nothing to do with which browser I’m using. -
What I mean is this. I have a picture file, just as I have a document file,
on my hard drive. It’s where I store the images I use for the blog before I upload them. Until this year, I could upload them directly from my picture file into my blog. Then WordPress changed its technology. The
imges now had to be uploaded first to the WordPress image gallery and
THEN placed in the blog — adding a second step to a process that had
originally only needed on. When I delete images no longer current,
I delete them NOT from WordPress’ gallery, but from the picture file
on my hard drive. And remember that the images have disappeared
from months of blog posts, but only since 2013. Earlier posts still
have their images (you can check this for yourself.) It also does not
explain why the avatars for our bloggers also disappeared — they were never deleted (as I explained earlier) because they were used continuously.Also, I did not start using Chrome until about three months ago,
when I got a lightweight Lenovo Thinkpad to use almost exclusively for my blog, as its low weight allowed me to work outside the house.
So the disappearance of the avatars AND some of the images
seems to have nothing to do with which browser I’m using. -
Perhaps I’m not being clear (although I’m making a mighty effort).
I had, until very recently, links to four or five other blogs on the right-hand widget space, along with the archive dates and categories.
It simply disappeared. When I went to WordPress today to add a new
link to the list, I discovered that WordPress wouldn’t allow me to
do it by typing in its URL. First, it offered (as an option) META. But
when I clicked on it, there was no dropdown menu; it said it
“wasn’t available.”What it did, instead, was offer me a huge variety of other blogs to
choose from (“you might like some of these”), and tempting links
to facebook, twitter, etc., etc. I didn’t ask for them, and don’t want them. What I’d like to do is what I did originally — choose a few blogs (such as Eye on the Arts to link to and keep them in the right-hand widget space. It’s one of the many “improvements” which WordPress
keepa making which make it harder and harder just to produce a
well-written, well-illustrated blog (with no bells or whistles) without
spending huge amounts of time figuring out the “improvements” and
how to navigate them.If it would help (and would take much less of my time and the time
Wordpress staff has put in), I’d be happy to call rootjosh, wherever
he might reside, to discuss this on the phone while I’m actually looking
at the blog, so I can describe exactly what I see each time I clickon
an option. -
This is just not so. I am still using the Kubrick header — only changed
the image behind the title (kept the title as it was). And — again —
all the other sidebar material is still exactly where it was: the
Archive (five years’ worth) and the categories. When I discvoered
this morning that the blog link section (think it was META) had
disappeared, I tried to get it back manually by finding a way to
re-enter the link URLs. If you go to the blog now, you will find
a triple repeat of what happened when I attempted to do it.
I don’t want even one of the triple repeats, but I couldn’t find a
way to delete them after they had been uploaded. -
Until this year, I could upload them directly from my picture file into my blog.
WordPress.com has used the media library for years and years. All images uploaded to WordPress.com go into your media library. This is true if you use the “add media” button from your post composing/editing view or if you upload them into the media library directly.
When I delete images no longer current,
I delete them NOT from WordPress’ gallery, but from the picture file
on my hard drive.The images posted as an example earlier were deleted from your media library ~3 months ago from someone using your WordPress.com user account.
And remember that the images have disappeared
from months of blog posts, but only since 2013. Earlier posts still
have their images (you can check this for yourself.)Images could be from any time in the past and still be there. If the image was deleted from the media library, it would be gone. If it was not deleted, it would still be there.
It also does not
explain why the avatars for our bloggers also disappeared — they were never deleted (as I explained earlier) because they were used continuously.Here is an old Cooper’s London post with a missing Avatar:
The missing avatar file is:
Here is a recent Cooper’s London with an avatar that works:
The avatar file is:
As you can see, those two avatar image files are different with different URLs. The one that is missing was, again, deleted by your user account ~3 months ago.
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