If not me, who is receiving the email to confirm cancellation?
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We would like to permanently delete the site and content. I’ve followed the steps and received the message that the action will not be final until I confirm through a link provided via email. I’ve done this several times but am not receiving an email. I can only assume it’s going to another individual associated with the site but I don’t know who. The easiest solution is to have the email come to me so I can complete the cancellation. How do I go about making that happen? My email- (email visible only to moderators and staff)
Thanks
The blog I need help with is: (visible only to logged in users)
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I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
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Hi there,
Currently only the blog owner of the site can permanently delete a site. This can be seen in step 5 of this support guide:
So a confirmation email should have been sent to the blog owner. Please contact that user to confirm the deletion. There is a time limit so if the request was sent more than a day ago, please have the account owner initiate the deletion following the guide above.
Let me know if you have any questions with this!
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Hi Grace,
Thank you for your response. I have followed the instructions and understand that the email will be sent to the owner. I do not know who the owner is however. There are 5 people listed as administrators and one person listed as an editor. I don’t see anyone listed as owner so I have no idea who to contact. If the owner is who I think it is he is in Nepal and has no internet access for a year. We would like the site deleted long before that. Is there any way around this?
Thank you
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If you are Admin you should be able to set the site to Private
Dashboard >> Settings >> Reading >> Visible to only those I choose – remember to save changes
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Hi there,
The owner is the one who set up the site. If you don’t have access to the site owner, you can set the site to private by going to Settings > Reading in your Dashboard. No one will be able to view it without your permission.
Cheers!
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