If your import has not completed within 24 hours, please contact support.

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  andvasart · Member · Dec 8, 2018 at 1:05 pm

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  My import has not completed within 24 hours, can you help please?

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Dec 10, 2018 at 1:03 pm

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  Hi there,

  I’ve double checked to confirm your import is still queued. It didn’t get stuck. But please do reconnect to your Tumblr account if you’ve disconnected it, as that could be preventing it from starting.

  We’re processing quite a few imports from Tumblr at the moment, which is causing a backlog of imports in our system. While it may look like your import failed, it’s just in line for processing, and luckily it’s still in the queue. At this point I’m not able to give an estimate on how long it might take to catch up with the backlog, though.

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  andvasart · Member · Dec 10, 2018 at 7:28 pm

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  Hi! Thank you, I’ll wait it out.

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  supernovia · Staff · Dec 10, 2018 at 11:00 pm

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  Noting you can watch this thread for the latest advice and updates:
  https://en.forums.wordpress.com/topic/tumblr-imports/

  Hoping that helps!