I'll like to make a formal complaint regarding subscription emails

  • Unknown's avatar

    Hiya,

    I’ve just published a blog this morning. Getting that done is a piece of cake. However, when I was checking my own email — as I’ve subscribed to my own blogs — I as a sender isn’t mentioned! Instead of subscribers knowing who sent the email blog, they’ll get the sender being WordPress!?

    I do respect WordPress having a good reputation and all, but it’ll confuse my Readers who ACTUALLY sent that blog! Other words, not opening their email message, isn’t it?

    Anyway, I’ll like to thank you in addressing this.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hello,
    WordPress.com uses your blog title as the “sender” when emails are sent to subscribers. I don’t see that you have a title set, so “WordPress” is being used instead.

    You can change this by going to Settings > General (https://wordpress.com/settings/general) and filling in the box under the Site Title. Then, click the Save Changes button.

  • Unknown's avatar

    Thank you good man!

    I didn’t realise that removing my Site Title was the problem

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