Illustratr shortcode
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Hello,
I am trying to add shortcode to Illustratr theme and none I have tried seem to work.
I have tried to order two pages- the home page where a collection of portfolio projects are displayed and the page which shows my blogs without success. I am putting the code into the text as well as html boxes.
I have used the shortcode given in the example by WordPress: https://en.support.wordpress.com/portfolios/portfolio-shortcode/
The shortcode itself being: [portfolio display_types=true display_tags=false include_type=ui-design,app-design columns=3 showposts=10 orderby=title]
Please could someone advise on what I am doing wrong?Thanks,
AislingThe blog I need help with is: (visible only to logged in users)
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That site is are not hosted by wordpress.COM. We cannot help you with it.
You are posting to the wrong support forum.We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.
Some Jetpack solutions are here http://jetpack.me/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpackHowever, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ -
Hello,
Thanks for the fast response. Firstly, big apologies if I am asking silly questions / not posting correctly / etc. as this is the first time I have ever done any of this. I really appreciate the help.
What I don’t understand is that the emails I got from WordPress are all wordpress.com, not .org and it was wordpress.com that asked me to activate my account.
I did buy a domain name with another company and it looks like they are the host. I did however install WordPress to http://www.yellowfantail.com/, via Mojo. – does that still automatically mean I am working with wordpress.org and not .com?
Is there any way of changing my domain to wordpress.com? Thanks,
Aisling
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I am multitasking form my business and cannot get into lengthy exchanges here, so I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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I did buy a domain name with another company and it looks like they are the host. I did however install WordPress to http://www.yellowfantail.com/, via Mojo. – does that still automatically mean I am working with wordpress.org and not .com?
That site is a self-hosted site, yes, so our instructions and shortcodes won’t work for it. The best place to get help with that site is the self-hosted forums, here:
https://wordpress.org/support/
What I don’t understand is that the emails I got from WordPress are all wordpress.com, not .org and it was wordpress.com that asked me to activate my account.
You do have a WordPress.com account as well, and your self-hosted site is connected to this account via the Jetpack plugin you have installed. But your site is using a different version of the WordPress software than WordPress.com sites do, and it’s not on our servers so we don’t have access to its dashboard.
Is there any way of changing my domain to wordpress.com?
If you’d prefer to have your site on WordPress.com instead you can do that. Any content you already have at http://www.yellowfantail.com you’ll need to export under Tools ->Export in the WP-Admin dashboard, and then import it to your free WordPress.com site, https://yellowfantail.wordpress.com/ under My Sites ->Settings ->Import.
After the import finishes, you can then point your domain here using the domain mapping upgrade. You’ll need to buy one of our plans to add that upgrade. We have a full guide here:
Moving from a Self-Hosted WordPress to WordPress.com
I hope that helps clarify things for you, but let me know if you have any more questions.
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Hello,
I’m not sure whether you’ll get this email or whether I need to go onto the forum, but I wanted to say thanks.
I am a step closer to being on wordpress.com but still have lots of questions. I have logged another call in case you don’t get this email.
The questions were:
Hello, I registered and hosted my domain with another company outside of wordpress.com. Although they used wordpress.org ‘software’ (? themes, etc) it wasn’t working well and I then found out that this was because the domain had not been set up on wordpress.com itself. So, I have tried to export, import and map my domain over top wordpress.com. However, I now seem to have 3 sites: yellowfantail.com (which is on a site primary to yellowfantailcom.wordpress.com), http://www.yellowfantail.com and yellowfantail.wordpress.com. – I am confused as to what the 3 sites are. – I want my site to be http://www.yellowfantail.com, but that site seems to still ‘belong’ to the previous host and I can’t therefore do much with it- why has it not mapped over properly? I don’t want yellowfantail.com or the others. – I am not clear who is hosting each of the sites- ipage or wordpress.com? – If I now cancel my subscription with ipage (who registered the domain name and initially hosted it for me) so it does not renew in a year’s time will I lose (i) my domain name and (ii) will that do anything to my site/will i lose posts, etc. (even though it is now – I am assuming- hosted on wordpress.com)? Your help would be much appreciated.
I have taken screen shots of what I did – please see attached, if that helps at all.
Thanks, Aisling
[attach 1]
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You have two WordPress.com sites at the moment (the third is your iPage site which is connected here via the Jetpack plugin):
https://yellowfantail.wordpress.com/ and https://yellowfantailcom.wordpress.com/
The second one, http://yellowfantailcom.wordpress.com/, has a mapping upgrade connecting it to the domain, yellowfantail.com, but that domain is still pointing at the iPage site, not at us.
If you want to use the domain with the WordPress.com site, you need to complete one more step: Pointing the name servers to WordPress.com.
Your domain shows it is registered with domain.com (they are your registrar), so you will either need to log in with them directly, or with iPage if you bought the domain through them, and change the domain’s name servers. If they don’t have instructions for how you can do that yourself, you will need to contact them and ask them to do it for you. The name servers should be set to:
NS1.WORDPRESS.COM
NS2.WORDPRESS.COM
NS3.WORDPRESS.COM
Once they make that change on your domain, it will start showing your WordPress.com site in a few hours.
If you no longer want your site to be with iPage, you can cancel your hosting with them, but don’t cancel the domain. It’s not possible to move your domain to us, only map it here, so you will still need to renew the domain with them/your registrar every year. However, if you set your site up with us on WordPress.com, we will be hosting your site, so you won’t need to pay iPage for hosting any more.
Note that once you cancel your hosting with them, the site there will be deleted from their servers, so make sure you import any content you want to keep to your WordPress.com site before you change the domain’s name servers and cancel your hosting with them. Connecting the domain to us does not move over your content. You need to manually export it from the iPage site and import it on WordPress.com.
You can find instructions on how to export and import your content here:
https://en.support.wordpress.com/moving-from-self-hosted-wordpress-to-wordpress-com/2/
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Hello Kokkieh,
Thanks for all the advice.
The reason I wanted to transfer the hosting of my domain to WordPress.com was that I was under the impression I could not customise my site as I wanted to without it being hosted on WordPress.com if I used WordPress.com themes- is that correct? (sorry, I am asking really basic questions, but it is all new to me and I am starting to get really confused).
What have I paid for on my http://yellowfantailcom.wordpress.com/ site (when I paid for the ‘personal plan’) if I still have to pay iPage for hosting my domain and I still can’t customise my domain to how I want?
Then, when you say:
If you no longer want your site to be with iPage, you can cancel your hosting with them, but don’t cancel the domain. It’s not possible to move your domain to us, only map it here, so you will still need to renew the domain with them/your registrar every year. However, if you set your site up with us on WordPress.com, we will be hosting your site, so you won’t need to pay iPage for hosting any more.
Just to make sure I understand you correctly, are you saying that once I have pointed my http://www.yellowfantail.com domain to WordPress.com it means that my site is set up with WordPress.com and no longer just mapped over from iPage (and therefore I can cancel my hosting services with iPage)? OR do I need to cancel my domain entirely, create a new one and set that up with WordPress.com to be set up on a WordPress.com site?
Note that once you cancel your hosting with them, the site there will be deleted from their servers, so make sure you import any content you want to keep to your WordPress.com site before you change the domain’s name servers and cancel your hosting with them. Connecting the domain to us does not move over your content. You need to manually export it from the iPage site and import it on WordPress.com.
I had already exported my information, so hopefully that side is all sorted.
Once I have done all that will the url people see be http://www.yellowfantail.com or http://yellowfantailcom.wordpress.com/ (I want it to be http://www.yellowfantail.com)?
Lastly, can I cancel / do I need the other site: https://yellowfantail.wordpress.com/. If I delete that does that cancel the other site?
Thanks for your patience!Site Title
yellowfantail.wordpress.com
This is the home page’s excerpt -
There are two versions of WordPress: WordPress.com and WordPress.org. Your site, http://yellowfantailcom.wordpress.com/ is a WordPress.com site, meaning it’s both hosted with us and built using our version of the WordPress software. On WordPress.com you cannot install your own themes. You can make limited CSS customizations to the theme, but only if you have the Premium or Business plan.
If you want the ability to fully customize your theme, including the ability to upload themes or edit your theme’s CSS files directly, then you need the WordPress.org version, which is what you have with iPage.
What have I paid for on my http://yellowfantailcom.wordpress.com/ site (when I paid for the ‘personal plan’) if I still have to pay iPage for hosting my domain and I still can’t customise my domain to how I want?
The Personal Plan allows you to connect a domain to your WordPress.com site, and it adds the No Ads upgrade to your site along with access to private email and live chat support. Advanced customization on WordPress.com is only included in the Premium and Business plans, but as I said above even that is limited.
Just to make sure I understand you correctly, are you saying that once I have pointed my http://www.yellowfantail.com domain to WordPress.com it means that my site is set up with WordPress.com and no longer just mapped over from iPage (and therefore I can cancel my hosting services with iPage)? OR do I need to cancel my domain entirely, create a new one and set that up with WordPress.com to be set up on a WordPress.com site?
If you want your site to be on WordPress.com, you can move your content over, map your domain here, and cancel your hosting with iPage, but don’t cancel your domain. Your domain needs to stay registered there for you to be able to map it here. If you cancel your domain it can be months before you’ll be able to register it with us, so it’s better to leave it there and map it here instead.
Once I have done all that will the url people see be http://www.yellowfantail.com or http://yellowfantailcom.wordpress.com/ (I want it to be http://www.yellowfantail.com)?
After you change the name servers to us and set yellowfantail.com as the primary domain on your site, visitors won’t see the WordPress.com address any more.
Lastly, can I cancel / do I need the other site: https://yellowfantail.wordpress.com/. If I delete that does that cancel the other site?
That is a completely different site and doesn’t affect your site with the Personal Plan in any way. You can delete it, or you can set it to private and use as a test site.
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