Illustratr theme: Header image doesn't display on mobile
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Hello!
My header image is not loading on the mobile version of my site. Instead I see a blank white box with black borders. How can I fix this?
The blog I need help with is: (visible only to logged in users)
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Howdy –
Does it look the same across multiple mobile browsers? Please take a screen shot of what you’re seeing and add it to the media library of the site. Let us know once that’s been done and we can take a closer look.
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The site I need help with is actually not the one listed above, and from my understanding it’s a wordpress.org hosted site. Could you still help me out with this? I’ve scoured through forums for so long but have not found a solution with either .com or .org forums.
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I contacted my hosting provider and they tried to view it on mobile – it seems like they were able to see the header image on a samsung phone, but it doesn’t work for me when I use my iPhone.
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Thanks, for a .org site you’re best posting in the correct forums — these forums are for the free sites using our managed hosting service, which can be quite different from running your own WordPress installation at another host.
I can see you’ve already got a post started there, so please continue to work with support staff there:
https://wordpress.org/support/topic/header-image-doesnt-display-on-mobile/Cheers :)
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