Im confused

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  easygoingstudentzilla24 · Member · Aug 28, 2018 at 3:42 pm

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  Hello. I need help figuring out what is the current status of my domain and how i can transfer it to bluehost. I have been trying to transfer it but bluehost says its expired but when I come on wordpress it doesn’t say it is expired, it just says it is unavailable. I just need a number I can call to talk to someone so I can understand what is exactly going on so I can take my next steps.

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  dkmyta · Member · Aug 28, 2018 at 4:21 pm

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  Hey there,

  What is the URL for the domain in question?

  I’ve tagged modlook for staff to help you out with this issue. Staff will be in touch within a few hours to look into your inquiry.

  For more information about how to get the attention of staff please review the following documentation: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Hope your issue gets resolved soon!

  Cheers

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  staff-zinnia · Staff · Aug 28, 2018 at 5:29 pm

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  Howdy –

  Thanks for getting in touch. I’ve had a quick look and don’t see a record of any domains connected to the account.

  Please share the domain in question with me here so I can have a look at the status.