I'm confused about my purchase…

  • Unknown's avatar

    In the form to create a blog account, I typed in the name of a domain I owned, selected the “.com” suffix, and then clicked the link stating that I already owned the domain. From there I was given the option of a free blog, or a paid one; I chose the paid one.

    I thought part of what I was paying for was to use the domain I had just entered in the previous form. After submitting my order, though, I was told I had been given a free domain. I clicked the link to see what it meant, and saw that thinkpit.wordpress.com had been allocated to me, but that thinkpit.com was already taken (perhaps by me).

    So then I looked into using my own domain and it appears I need to pay an additional $13/year for that. Not that that’s an unacceptable amount, it’s just that that’s what I thought I’d been purchasing. In fact that seemed so clear from the workflow, that I’m wondering if there was a mistake somewhere.

    Please clarify and let me know what I should do next. The domain I own and would like to use is “thinkpit.com”.
    Blog url: http://thinkpit.wordpress.com/

    The blog I need help with is: (visible only to logged in users)

  • You did get the bundle, and that does include the free domain mapping.

    Please try mapping the domain following this guide: http://en.support.wordpress.com/domains/map-existing-domain/

    You won’t be charged during checkout.

  • Unknown's avatar

    Ah, thank you for the clarification.

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